The Warehouse Supervisor oversees the client’s operations within the warehouse. Routine tasks include, but are not limited to, completing all daily start-up tasks, managing the associates working on the client’s account, monitoring, auditing, and course-correcting when needed across all functional sections of the fulfillment account, and completing all end-of-day tasks. They ensure all employees and activities are operating within designated safety standards.  Warehouse supervisor will assist with any security measures necessary, responsible for training, scheduling, and supervising subordinates. They ensure sufficient staffing to handle their workload during shifts, as well as review and ensure all work is conducted properly. Warehouse leads also handle reviewing (and possible resolution of) personnel complaints and grievances, ensuring compliance with appropriate company procedures.

Warehouse Supervisors must have excellent communication skills, as they are responsible for communication among various personnel, departments, and vendors, helping resolve problems and questions promptly. This position typically requires heavy lifting and the ability to operate multiple types of warehouse vehicles.