Unilogic value-added service: Recall and RMA (Return Merchandise authorization) Management
Though not always a result of consumer dissatisfaction, product recalls are an unfortunate reality in business.
Reverse logistics and recall management are a critical factor in the success of e-commerce businesses. When managed poorly recalls can wreak havoc on company’s revenue, sales, and of equal importance its reputation.
Unilogic’s recall management solutions can facilitate the necessary return of products or goods due to defect or malfunction.
Our recall solutions are designed to facilitate timely, prudent response to protect the consumer public and manage the integrity of your brand and reputation.
Product recalls are delicate processes that must be handled with expertise and precision. UniLogic’s recall solutions assist you in protecting consumers from injuries using prompt, confidential, and, scalable recall solutions. From the initial stages of notification our team of experts will partner with you to manage the process until resolution and the resumption of your normal business activities.
Services
- Product recovery – Unilogic can facilitate the physical recovery of the product from retailers and distribution points.
- Product destruction
- Documentation
- Recall validation audits
- Storage -Short-term options for affected options during recall process
- Realtime inventory management – encrypted proprietary access to ensure confidentiality
- Strict adherence to USDA and FDA guidelines
Our mission is to help you conserve and restore consumer confidence in your products by managing a complicated process seamlessly.
The logical choice for managing your product recall and protecting your company’s brand and reputation – Unilogic
